Vacancy caducado!
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Residential ManagerThe Residential Manager will oversee a select portfolio of homes within the Residential program. Oversight includes the successfully managing owner relationships, maintenance and housekeeping departments, property management, and all outside vendor relationships. In addition to the day to day duties, the Residential Manager will focus on continually improving the guest and owner experience, ensuring residences are well kept and maintained, assist with maximizing financial performance, and streamline operations. This position reports directly to Director of Palmetto Bluff Home Rental Program.ESSENTIAL FUNCTIONS
Establish, maintain, and develop professional partnerships with all new, existing, and prospective owners.
Inspect homes on a regular basis to ensure quality cleaning and maintenance standards are met to include: establish preventative maintenance schedules, handle emergency services, coordinate housekeeping and maintenance services, and ensure the homes are in excellent condition.
Ensure best in class experiences for all guests and members.
Implement luxury and unique touch points that is highly personable.
Review new techniques for service and property management, and training to maximize guest, owner, and associate satisfaction.
Attend, participate, and be a member of the leadership team and included duties, meetings, or related tasks assigned.
Manage the on-boarding process of new homes and new ownership as requested in a timely and efficient manner.
Develop associates including interviewing, hiring, training, coaching, counseling, performance evaluations, etc.
Support all policies and procedures, and implement and train teams accordingly
Manage budgetary guidelines for all operation departments to ensure maximum performance.
Contribute to annual, monthly, and quarterly budget and forecasting meetings.
QUALIFICATIONS
Ability to establish and maintain good working relationships with co-workers, support departments, property owners, and guests.
Professional and personable demeanor.
Enjoys a variety of tasks and being highly mobile.
Excellent written/verbal communication, and organizational skills.
Strong guest services and front facing training background.
Management and coaching skills with proven track record of success with direct reports.
Past experience managing a variety of outside vendors such as contractors and interior designers preferred.
Computer skills using Microsoft Office (Word, Excel, PowerPoint, Publisher) and Outlook, advanced preferred.
Preferred experience using PMS .
Property Management License/Certification preferred.
PHYSICAL DEMANDSValid driver’s license or reliable method of transportation to/from work; Ability to work late hours, weekends, and holidays as required to support operation demands; Hearing and speaking to exchange information; Seeing to read a variety of materials; Sitting or standing for extended periods of time; Ability to carry up to 25 lbs. (computer, reams of paper, files, etc.); Must be able to exert well-paced ability to inspect different homes within the community in a timely manner; Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity; Talking and listening occur continuously in the process of communicating with guests, supervisors and subordinates; Vision occurs continuously with the most common visual functions being those of near vision and depth perception; Requires manual dexterity to use and operate all necessary equipment; Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, photocopiers, dolly and other office equipment as needed. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life. Privacy Policy (https://www.montagehotels.com/privacy-policy/)
Vacancy caducado!